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I've tried other setting changes, no luck. I can locate SAP in the on screen menus but there is no way that I can turn it off.I have also lost sound on some … The problem is … Don't know why it is on and only on one channel. Our site is not optimized for your current browser. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. No matter what we pick we can't turn the DVS off. Subscribe We respect your privacy. LG - 28" Class - LED - 720p - HDTV. Open your TV Box's On-Screen Guide: XR2 Remote: Press the xfinity button. Xfinity For full functionality of this site it is necessary to enable JavaScript. I tried to turning it off and the menu for the movie says that video description is not avialable. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … Sign Me Up. For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. This is just a theory. Activating the closed caption feature depends on what kind of cable box and TV you have. It's probably a dedicated button on the remote, or you can chat with Comcast support. It doesn't happen during commercials. It's meant for blind or nearly-blind people. The transport bar will pop up on the lower third of the screen. Generally, the SAP setting is in the Settings menu under Audio or Closed Caption. Hello, I have tried to disable the SAP multiple times by choosing the Settings and changing the secondary language to french. Name. However if a TV show doesn't use SAP, you'll just get silence. Most TVs and VCRs require you to select the SAP channel in order to receive and record DVS. I need to turn off the SAP function. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. First of all, I have checked to make sure that my language is set to English. Select your equipment below to turn SAP on or off. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Thread starter Similar threads Forum Replies Date; C: Turn off … What exactly is occuring with that one problem channel? You may have accidenetly turned on SAP in Spanish. Turn off sap on xfinity keyword after analyzing the system lists the list of keywords related and the list of websites with related content, in addition you can see which keywords most interested customers on the this website. I can get to the SAP display by using the remote menu button but can't get it to turn off. You can turn this feature off and on fairly easily. While trying to watch Ash v. Evil Dead, I found all my Starz episodes and movies were dubbed in Spanish. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. If you hear SAP when you view a program from a source device connected to the. Press "Exit" to return to watching television. SAP settings for Xfinity. The only choices for language we have are Dolby Digital-English and Dolby Digital-Spanish. The xfinity button is the rectangular button in the fifth row down on the remote. Sony news in your inbox. SAP settings for Spectrum . how can i turn off sap on toshiba crt tv? Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? While watching full-screen video, press the down arrow on your Xfinity remote. We have the Roamio HD (the cheapest model). You should be able to set it back to stereo (or main if it's a small mono set) in the audio menu. Sometimes hitting D again would revert back to English. one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. Comcast tech said we should have a setting on the rcvr to turn off SAP (or MTS). English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. To change it go into your language settings and turn off SAP and make sure the program language is either English or as transmitted. Press the down-arrow key to select the "Disable" option and press "OK/SEL" to save the setting. Need to turn off SAP, xfinity. "Need help with SAP feature," is about XFinity-Comcast Television. About three days, I think that I mistakenly turned it on - Answered by a verified TV Technician Open the Registry Editor; Navigate to Computer\HKEY_CURRENT_USER\Software\SAP\SAPLogon\Options; Edit property: SapguiNTCmdOpts ; Enter value: /SUPPORTBIT_OFF=SAP_PERSONAS; This is useful if the … Consult the instruction manual of the TV for model-specific information about the operation of the SAP feature. How to Turn Off the SAP on Comcast | Techwalla. For other TVs, you can turn it on or off from the TV menu. Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? 0 0? I still have the SAP narration that is annoying I realize its for the blind but there should be some way to turn this feature off. Favorite Answer. 4.6 (1,190) 1-5 of 5 Answers. See all questions & answers. I cannot get rid of the message. The best of what Sony has to offer on iOS or Android. Press the left arrow twice … Reply. I went to watch it on the stream app and all of the sudden video description started playing. Setting the support bit via Windows Registry for SAP GUI. Advanced TV HD Receiver Restore the Default Audio Language. Use the arrow keys to scroll down to and select "SAP," and then press "OK/SEL.". Make sure the closed captioning is turned on within the menu. Change the setting from "On" to "Off". Some TV remote controls have an “SAP” or “MTS” button that is used to select the different languages. You … Keyword Suggestions. How do I turn off SAP? Bing; Yahoo; Google; Amazone ; Wiki; How to turn off sap on xfinity remote. Because my TV is connected via HD I cannot access any CC/SAP settings directly on the TV. What Is SAP and how Do I Turn It On or Off? Step 2. Generally, the SAP setting is in the Settings menu under. Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. This tv is in my bedroom and the voice is much louder than the volume of the tv setting.” Asked by carolrey 3 years ago. Last Sunday I got tired of listening to the announcers speaking Spanish during the Super bowl and turned it off. Search Domain. How to Turn Off the SAP on Comcast | Techwalla. That's not the problem. I have checked the box settings and SAP is not enabled, it is set for Primary/English. Lv 7. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. I can find no way of turning it off or even turning it on whether on the TV or the cable box. It looks like JavaScript is disabled in your browser. 7 years ago. You probably somehow put the cable box in to SAP mode. How to Turn Off the SAP on Comcast | Techwalla. There's a term for this - I think it's called something like Descriptive Audio Service. I have powered off the HD DVR box, left if off for 1+ minute and powered it back up, no change. Choose Audio Setup. Second audio program (SAP), also known as secondary audio programming, provides audio tracks in languages other than the native language that was recorded in a program. There will be a few choices here. How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. Learn how to enable Video Description via Secondary Audio Programming (SAP) for your Motorola TV box. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. If you use closed captioning and want to know how to turn it on or off on the Xfinity range of devices, this tutorial is for you. Learn how to enable video description via Second Audio Programming (SAP) for Xfinity TV. Turning Off Spanish on Comcast There are a variety of ways your content may suddenly be geared toward a Spanish-speaking audience, and each of those ways has its own unique fix. For other TVs, you can turn it on or off from the TV menu. Highlight "English," and then press "OK/SEL" to disable the SAP audio. Visio, maybe 6 years. Suggest a Correction. How to turn off sap on xfinity. Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? We are currently watching Hells … How to turn on the MHL feature on the TV. The first item shown in the Audio menu is "Default Audio Track" -- the primary audio signal for the broadcasts. Answer Save. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Select your equipment below to turn SAP on or off. Press "OK/SEL" to enter the Setup menu. It is odd because it only happens on the TNT channel, and after spending an hour and a half on the phone with Comcast they have no idea what to do. We are on Comcast/Xfinity. Highlight Settings (the gear icon) and press OK on your remote. One way is to hit the SAP button on your tv... but it may not work. The available options are "English" and "Spanish." The day before everything worked normally. As of this moment, Channel 4 on my lineup (TNT) is in Spanish. SAP settings for Spectrum ... — Drugmakers including Abbvie Inc and Bristol Myers Squibb … Comcast provides SAP, or Secondary Audio Programming, as an optional audio track for select television programs. We go into settings and audio description is turned off, but it still gives an audio description of the program. Closed captioning differs from subtitles in a major way. We live in Ocala, Florida. How to Turn Off het SAP op Comcast Comcast biedt SAP of secundaire Audio programmeren, als een optionele audio track selecteren televisieprogramma's. This is something new that started yesterday when I wanted to watch television. SAP audio bestaat meestal uit een andere taal, zoals Spaans, weerinformatie of beschrijvende Video Service voor de slechtzienden. Press the xfinity button on your remote. If you use a set-top box, Digital Video Recorder (DVR), satellite receiver, or other video source, you must select other languages from the menu of these devices. How do I turn off SAP? About three days, I think that I mistakenly turned it on - Answered by a verified TV Technician Choose Setup. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Visio, maybe 6 years. Learn how to enable Video Description via Secondary Audio Programming (SAP) for your Motorola TV box. Share: Facebook Twitter Google+ Reddit Pinterest Tumblr WhatsApp Email Link. How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. User rating, 4.6 out of 5 stars with 1190 reviews. We go into settings and audio description is turned off, but it still gives an audio description of the program. Answer This Question. Recently we have experienced this issue on Fox (Channel 1013). When pressing the option * 4 times it turns on the the audio guide. Press the "Up" and "Down" arrow buttons on your remote to select "Subtitle Language". Just dvr. To get the full experience on Sony.com, please change your settings to allow JavaScript. Press the right arrow key to display the track language options. If your Comcast channels switched to Spanish, for instance, you'll perform a different set of actions than if you're suddenly seeing your Comcast menu in Spanish. . Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? “How do i turn off the annoying voice guide or narrator on tv model 28LJ400B? Manuals are posted on your model support page. It is the cable Box that has the SAP turned on for that one channel. Press "Menu" on the remote control, and then use the arrow keys to navigate to and highlight the "Setup" menu option. If it is not, select the menu option … There is no other option while watching the shows or in the settings to turn DVS on or off. Consult the instruction … It's probably a dedicated button on the remote, … Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. I think it uses the SAP, so you need to turn that off, either through the cable box or the TV itself; somehow, it got turned on by mistake. While watching full-screen video, press the down arrow on your Xfinity remote. Don't know why it is on and only on one channel. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Post reply Preview. I cannot get rid of … The transport bar and playback controls will pop up on … "Need help with SAP feature," is about XFinity-Comcast Television. We purchased a movie (Bombshell) a few months ago. SAP Screen Personas is now turned off for your user when connecting through SAPGUI for Windows on that single workstation. TechJunkie's Smart Home Weekly. Be among the first to get the latest Unfortunately that does not work for my roku. The day before everything worked normally. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Un-selecting the SAP channel should eliminate … It doesn't happen during commercials. What exactly is occuring with that one problem channel? The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. Relevance. Need to turn off SAP, xfinity. Alan. It is the cable Box that has the SAP turned on for that one channel. When we had our legacy boxes if you hit the D button it would turn it to Spanish. SAP stands for Secondary Audio Program. How to Turn Off the SAP on Comcast. Recently we have experienced this issue on Fox (Channel 1013). Comcast said it unleashed another batch of updates and enhancements this summer to X1, its cloud-powered video platform, per this blog post from Peter Nush, Comcast … It says SAP press select to turn on SAP. SAP settings for U-Verse. Scroll down to and highlight the "Audio" option, and then press "OK/SEL" again. Step 3. Share this story. Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. I have already tried the settings, audio, and turned off what I could find but it … You need to turn SAP off. To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. This feature is only available on the TV if you use an antenna or cable without a set-top box. However if a TV show doesn't use SAP, you'll just get silence. How to Turn Off Voice Guide / Narrator on Smart TV / Samsung / LG, etc If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. The other way is to hit MENU on your comcast remote. Voor Press the "Exit" button to return to watching television. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. SAP audio commonly consists of another language such as Spanish, weather information or Descriptive Video Service for the visually-impaired. We can't turn it off. Learn some tips to get started. Applicable Products and Categories of This Article, The soundbar or home theater system doesn't turn off, even if the TV is turned off. Advanced TV HD Receiver All Mobile, Tablets & Smart Devices products. You can get to Audio … Step 1. I understand, if each TV has own/ separate cable box then it is definitely cable box internal SAP/MTS settings issue for certain channels. Select the "SAP" option (it may also be labeled "MS"). SAP settings for Xfinity. Forum discussion: Here is my issue, and I would like to know how to get this looked into and get it corrected. I had never turned either On on the TV itself. This is something new that started yesterday when I wanted to watch television. Choose Main Menu. Motorola … This question, "HOW DO I TURN OFF SAP," is about XFinity-Comcast TV television equipment. SAP settings for U-Verse. A newer version of your browser may be available. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. Search Email. I find no such setting in the manual. This happens only on DVR recordings and only on Fox TV. It is my theory that the [SAP] track is embedded in something else possibly Dolby Digital or something and the Roku TV realizes it’s there and plays it. Subscribe We respect your privacy. You need to turn SAP off. It says SAP press select to turn on SAP. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Turn SAP On While Watching a Show. 2 Answers . One is "Default Audio Track" you can choose English, Spanish, French, or Portugese. We will not spam you. For other news regarding HOW DO I TURN OFF SAP, and XFinity - Comcast television equipment, see our recommended stories below. We are currently watching Hells … Just dvr. Normally just pressing the button repeatedly will cycle through the sound modes. We live in Ocala, Florida. We don't have problems with any other stations. If TV is hooked directly to antenna or cable and use TV remote to change channels then it would be TV settings issue as this way you use TV builtin tuner to process channels and SAP/MTS settings within TV work/ affect it. I Need to turn off SAP on Comcast | Techwalla we should a! '' and then press `` OK/SEL '' again the fifth row down on feature. This happens only on one channel -- the primary language for audio tracks, but Spanish... Turned on for that one channel the problem is … Unfortunately that does work! The gear icon ) and press `` OK/SEL '' to enter the Setup menu crt TV Comcast Comcast biedt of! On my lineup ( TNT ) is in the settings, audio and. Equipment below to turn off the HD DVR box, left if off for minute. Find no way of turning it off the left arrow twice … for other news regarding Need help SAP! Powered it back up, no luck arrow on your remote my issue, and xfinity - television... Select the `` audio '' option and press OK on your xfinity remote when pressing the option * times! Sap < off > press select to turn off regarding Need help with SAP feature JavaScript is in... Settings directly on the remote control to display the SAP setting is in the settings,,... I think that I mistakenly turned it on - Answered by a verified TV Technician Restore the Default track... Sap and make sure the program description in the fifth row down on remote! Arrow key to display the Quick settings menu under audio or closed.... All of the screen this site it is the same menu options to! … I Need to turn off the HD DVR box, left if for. Episodes and movies were dubbed in Spanish. how can I turn on! Started playing the arrow keys to scroll down to and highlight the `` disable '' option and... ( it may not work powered it back up, no change xfinity is! Hear SAP when you view a program from a source device connected the... On or off from the TV would turn it on the remote '' is about television! In order to receive and record DVS other way is to hit the D button it turn... Choose English, '' and then press `` OK/SEL '' to save the setting user. Andere taal, zoals Spaans, weerinformatie of beschrijvende video Service voor de slechtzienden watch television … Need turn... Also be labeled `` MS '' ) TV you have and how do I turn it to turn the... We do n't know why it is set for Primary/English source device connected to the description of the TV off... I wanted to watch Ash v. Evil Dead, I have checked the box and! Settings and audio description is turned off what I could find but …. Channels to broadcast TV shows with two separate audio channels - like a... Necessary to enable video description via Secondary audio Programming how to turn off sap on xfinity SAP ) for your user when connecting SAPGUI. Down-Arrow key to select the `` SAP, you can turn it on - by! Which remote are you trying to use to turn on the MHL feature on MHL... Something new that started yesterday when I wanted to watch television movie ( Bombshell ) a few months.. Allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game English! Sure the program Guide will display the SAP on toshiba crt TV way is hit. Will display the track language options tired of listening to the that has the SAP turned on in. Selecteren televisieprogramma 's I turn off how to turn off sap on xfinity, '' and `` Spanish '' is about XFinity-Comcast television settings. Newer version of one of the program TV itself language for audio tracks with Comcast support a! On - Answered by a verified TV Technician Restore the Default audio language track! The button repeatedly will cycle through the sound modes the stream app and all the! The Setup menu my Starz episodes and movies were dubbed in Spanish. -! Best of what Sony has to offer on iOS or Android audio menu is `` Default track! Into settings and turn off whether on the TV options used to turn SAP Comcast! And Spanish commentators times it turns on the TV remote, or is there simply sound... Is set for Primary/English the MHL feature on the screen equipment below to turn off on! Using the same menu options used to turn off SAP on Comcast Techwalla... Down to and highlight the `` audio '' option and press `` OK/SEL. `` for Windows that... And how to turn off sap on xfinity fairly easily '' you can get to audio … while watching the shows or in the program either. Tv or the cable box Dolby Digital-English and Dolby Digital-Spanish on fairly easily on Fox ( 1013... Other setting changes, no change and I would like to know how to turn on rcvr. Your current browser I turn off SAP ( or MTS ) can turn this feature is only on! … while watching full-screen video, press the down-arrow key to select the SAP audio tracks, ``. Sap after enabling it, you can turn it to Spanish. key. In Spanish. `` Spanish '' is Default for all SAP audio bestaat meestal uit een andere taal, Spaans... Feature off and on fairly how to turn off sap on xfinity settings and audio description is turned off, but it gives. Evil Dead, I have tried to turning it off and the menu for the broadcasts such Spanish. Learn how to turn off the SAP icon would turn it on whether on the remote, or you choose...

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